The Clubs at Charles River Park

Birol Ay 3 months ago

It is a decent gym. However, the cleaning ladies are overly aggressive. They will shout at your face even though there is still 5 min to closure. Too bad if you could not finish your sets. I like the staff/trainers, but they should find a solution for the cleaning ladies who are apparently responsible for the closure of the gym (I still do not understand why they are the people who are responsible for the closure). There could be announces (5 min left, 10 min left etc.) made from the speakers rather than shouting at the faces of the people individually.

Lisa M a year ago

The outside pool is exceptional, but is open for a short season. The indoor athletic facility is unusable. There is mold and mildew present making any athletic activity a health hazard. Equipment is never cleaned and the locker rooms are breeding grounds for more bacterias than I can count. I was a member but cut my membership. It's not worth getting MRSA or a major lung infection.

Dan a year ago

This is a cheap gym in the area and you get what you pay for. The equipment is outdated (and sometimes broken), the gym is located in a basement with poor air circulation, and there have been numerous issues (break-ins, heating issues, light/ceiling issues, etc.) in the few months I was a member. Most of the staff are fine, although a few members can be quite rude at times. The main reason I signed up for this gym was for the classes but they leave a lot to be desired. The instructors are not very personable and can be rude to new members who are not "regulars."

Denise Sherin a year ago

I don't often post reviews but I feel I must. I have had very pleasant experiences with most of the staff. The front desk girls are very professional, sweet and friendly like Ellen and Maren. They make you feel welcomed. But I have to say I was taking a Zumba class occasionally w Lynn and I have to say she doesn't represent you well. She's not very engaging. She is dismissive and can be rude. I stopped going to her class and it's still been on my mind ever since. I think she needs some better customer service skills. Another member had a similar experience and I just felt someone should know.

Anas Hamdi Edited a year ago

A grade A scam, ceilings leaking with filthy water. No heater in the heavy weights room and rusty hardware, but the best part is the broken heater in locker room, barely was able to change my clothes because of the freezing cold, impossible to shower or to use the Sauna. No signs that says broken heaters and freezing temps in the locker room. Nobody would even mention any of it before signing up. And great resolution by the management (oh we can refund you) You shouldn’t even charge me to begin with!!! Continued… from aug 23rd 2025 A gym that belongs to the #1 hospital in the nation, is unable to purchase enough towels for everyone, (Towels shortage so you can use the same towel for the pool, jacuzzi and shower, use your clothes to dry off at this point) not sure how is the budget managed but for sure needs to be reviewed.